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Archive for July, 2009

Ebay & International Law – Listings And Transactions – Postal System For Counterfeit Fake USB Flash Drives, MP Players, Memory Cards

Posted by flashchiptutor on July 21, 2009

SOSFakeFlash is the site that assists victims who bought fake mp players, usb flash drives and memory cards on eBay. They published useful information recently on international eBay sellers and custom’s declaration information. This information can be useful to frauded buyers. We are republishing it at our site.

SOSFakeFlash’s Randy has important information that may help you with your claim against an international fake flash seller on eBay who sold you a false capacity (fake) MP Player, memory card or usb flash drive on eBay. Hopefully your kept your packaging!

Ebay & International Law

Consult: http://pages.ebay.ca/help/policies/international-trading.html

eBay insists that listings and transactions comply with the laws of the countries where both the seller and the high bidder reside. Users are responsible for ensuring that their transactions are lawful in both countries. eBay strongly suggests that users educate themselves about the laws of their own country and the countries where they plan to do business.

In addition the paypal / ebay complaints that you may submit for the fake flash drive, mp player or memory card, you may also want to consider submitting policy complaints on the seller. Some potential areas that a seller may infringe on local laws or regulations in your country.

1. Starting with the mailing package that the flash device was shipped in. Hopefully, you still have the mailing package.

Starting with the Customs declaration (CN22 form):

A) Did the seller indicate that the product was a gift?

If so, this is not true, and your country customs laws should consider this to be fraud.

B) Is the description on the CN22 correct?

If not, then your country customs laws may be infringed.

C) Did the seller indicate the country of origin?

If not, then again your customs laws may be infringed.

The CN22 form contains the following declaration.

I, the undersigned, whose name and address are given of the item certify that the particulars give in this declaration are correct and that the item does not contain any dangerous article or articles prohibited by legislation or by postal or customs regulations.

If the seller did not complete the form correctly you could also complain to the postal authorities is the sellers country and Ebay.

2. Regarding the contents of the package:

A) Did the flash drive, mp player or memory card or the packing that it came in have “country of origin” markings?

If not, this could be in violation of your countries customs laws or consumer protection laws.

You can use this information to help you pursue your claim if any of the conditions Randy mentioned are found. It can also cut to the quick about any arguments or issues with a Paypal claim. The more evidence you have that laws are being broken, the easier it should be.

We think this is exactly the kind of information eBay could leverage very quickly to help you. Instead of having to argue or dispute on the validity of fake or not fake. We all know that a tested items indicates whether it is or not, but this is another angle and it could be a lot easier to pursue.

Posted in eBay | Tagged: , , , , | 5 Comments »

United States – Canada – Australia – Europe: eBay Sellers Of Fake MP Players, Memory Cards, USB Flash Drives. Blind Pursuit Of Greed and The Get Rich Quick Scheme.

Posted by flashchiptutor on July 7, 2009

Ebay Fake Flash Sellers in the United States, Canada, Australia and Europe are different from their Oriental cousins. Most Oriental fake flash sellers are just trying to move low capacity chips at their actual price with a modest mark up – to achieve this they just digitally alter the chips to appear the size consumers are interested in.

Fake flash eBay sellers elsewhere, only see Hugh dollar signs – get rich quick schemes. The majority do not do their product homework, they dive into the fake flash bargain bin at wholesaling internet sites in the Orient. Their goal? To buy a 32GB usb flash drive at $6 US and sell it at $40 US or more! Do you think the Project is pulling your leg? Read: Wholesale Prices For Fake Sony Kingston Counterfeit USB Flash Drives 16GB 32GB 64Gb 120GB 240GB 360GB 500GB

Their markup is unrealistic, but again greed blinds people. Times are hard and many just want to believe that selling flash based devices will quickly earn them many pots of gold. All financial woes to end, easy money here I come!

The number of eBay sellers who have been caught for selling fake flash in North America and Europe is not small. While some have been prodded into removing their listings quickly when good souls like you contact them to:

1) test
2) read up on the subject

others quickly flipped the switch on their auction listing to “Private Auctions” to avoid detection, refusing to allow anyone to spoil their profit objectives.

Worse still, are eBay fake flash victims who turn to the dark side. Having been sold fakes, they feel they have a right to sell them to others. Pass the Buck. If I got scr*wed why shouldn’t you. Diabolical, but true!

There are others but the stories depressing and miserable.

To the Project, the only thing worse than a fake flash seller is a fake flash victim who tries to sell his fakes to others.

The saddest case on file is a seller in Spain who sold his fake to a brand new eBay member – his very first purchase on eBay!

This might seem gloomy about eBay sellers outside of the Orient. You need to know there are positive outcomes. eBay sellers who having discovered they were selling fakes, make it a point to contact every single buyer and refund them! Apologize too. These sellers are classified as “Victim Sellers”. They helped to co-found the FrankenFlash Project with eBayer victims. Are you surprised?

eBay is a mirror of the world in which we live. The same applies to eBay and PayPal – as many companies that have followed the cost cutting mantra of this age, they have forgotten about who matters, who gives them business – YOU!

So what did you pay for your false capacity device from an eBay seller in United States or Canada or Australia or Europe? Did you pay a lot more than from Oriental fake flash sellers? The average bid prices up to the end of May 2009 are:

eBaySellersByContinentPricesFakeFlashDevicesByContinent200905Data-small

You will see that outside of the orient (under Asia) , the bid prices are higher for eBay sellers located on other continents. It makes little difference. A Fake is a fake. Only buyers attempting to avoid the orient thinking that they will get a true capacity flash device and who buy elsewhere, are just as likely to fall into the fake flash pit. Why? The prices paid are not in line with the true costs. There is little mark up or profit to be made selling these items, unless you can move in very large quantities.

We also need to be fair here. The current state of the global economy is partly due to a problem in values and beliefs. For too long everyone has believed you can get “more for less”. The fact is as we have said repeatedly – there is a rock bottom fair price. If you go below this, you will not get what you are expecting. It is impossible to deliver to you. No one sells to lose money.

The echo of all fake flash victims is the same. “I did not know”. Everyone including members of the FrankenFlash Project thought they were just cutting out the middle men. It is a rude surprise and awakening for all. In some cases with tragic consequences – permanent data loss. Most fake flash victims as a result of their ordeal and that includes members of the Project, became wiser as a result of this horrible experience.

If it is too good to be true, it usually is…

As a result of this experience many no longer buy on eBay and quite a few have left PayPal tool. Most victims are resolved to buy locally from reputable sellers and are now willing to pay the true and realistic prices for mp players, usb flash drives and memory cards.

Additional Reading:

Flickr : , , , , , ,
Zooomr : , , , , , ,

Posted in Flash Drive Education | Tagged: , , , , , , | Leave a Comment »

How Fraud is allowed on Ebay. The Case of Seller digitalting0303 Who Uses Private Auctions To Evade Detection

Posted by flashchiptutor on July 7, 2009

Do you wonder how fraud is permitted on eBay? How it is possible for those who wish to cheap and fraud buyers, get away with it? Recently SOSFakeFlash Published on a documented seller, digitalting0303. There is a lot of money made in selling false capacity MP Players, Usb flash drives and memory cards. digitalting0303 is a perfect example of how it is possible and how such sellers continue on eBay.

With permission from SOSFakeFlash we are reprinting their article, published on July 4th, 2009:

 

digitalting0303digitalting0303 , registered in Hong Kong, is a seller of fake (false capacity) usb flash drives, memory cards and is now offering MP Players! This seller defies eBay and is very skilled in fraud. The only thing digitalting0303 is interested in, is your money. This seller was caught by SOSFakeFlash in October 2008. Soon eBay suspended this id. Nothing was done to contact the buyers of the fake 32GB flash drives eBay to warn people about these dangerous usb flash drives that would lead to data loss.

Members of the FrankenFlash Project, patrol for sellers suspended. Why? As soon as the suspension is over they return to their old ways. The profit is good and they do not care what happens to you or your data. On June 15, 2009 SOSFakeFlash issued a new alert: digitalting0303 Ebay Fake Flash Seller High Alert Devious – Hong Kong digitalting0303, learned from his previous mistakes and began using private auctions to avoid detection (eBay Private Auction Listings – eBay Fake Flash Sellers Prefer – Victims Learn The Meaning The Hard Way – A Guide ).

This way, digitalting0303 could continue in selling fake flash items and avoid detection. digitalting0303 demonstrates just how easy it is for a fraudster to use eBay!
digitalting0303Victims

If you are a victim of digitalting0303, you have a choice to make. Let this seller continue to harm others and keep your money or teach him a lesson. The choice is yours. See: Escalation In False Capacity USB Fake Memory eBay! SOSFakeFlash News July 3rd, 2009

Do not expect eBay to do anything about digitalting0303. Do not forget they enjoy the fee’s they collect from these fake flash sellers. These scam artists are only stopped by victims. Will digitalting0303 be allowed to continue? You have the power to decide.

Use the tool: http://www.toolhaus.org/cgi-bin/negs?User=digitalting0303&Dirn=Received+by make sure to leave negative feedback immediately, even before you file with PayPal. If you left positive, do follow up feedback stating the truth about what you discovered. Feedback remains forever. Chose your words carefully.

Leave the calling card of “SOSFakeFlash” and “H2testw” in your feedback to help others. Do not change your feedback to get a refund – you will only create more victims.

Just how bold is this fraudster? As this article is being written there are 60 fake usb flash drives, 40 MP Players and 10 memory cards offered.

Just added to the fake flash offerings:

digitalting0303-MP1 digitalting0303-MP2

digitalting0303-32GGMemoryCard

Posted in News, Stories Fake Flash | Tagged: , , , , , , , , , | 11 Comments »

HP DANIEL m220 FLASH MEMORY PEN DRIVE – Counterfeit 1GB, 2GB, 4GB, 8GB, 16GB, 32GB, 64GB, 128GB, 256GB

Posted by flashchiptutor on July 7, 2009

Beware HP DANIEL m220 FLASH MEMORY PEN DRIVE with this packaging and drive markings has been confirmed a counterfeit at SOSFakeFlash and of false capacity – A fake!

There is no evidence at any Official HP site, that such a usb flash drive model has ever been offered for sale or produced under the HP name. Furthermore, the largest capacity offered by HP at their own official sites is a capacity of 16GB. As for 128GB usb flash drives, only in June 2009 was the first consumer usb flash drive announced by Kingston Technologies – the DT200. It will be a long time before anyone offers a 256GB usb flash drive for sale. Currently the list price for 128GB is over $500 US for one unit.

Avoid being frauded or scammed. Do not buy this usb flash drive in the packaging shown, you risk data loss. Do not sell this usb flash drive! Contact HP first.

Instead, if you wish to buy an HP usb flash drive, visit an HP site first to see the models they offer. Write to them if you don’t see the model listed. If you wish to purchase on the internet, please visit the official brand name sites to see what they currently offer.

Recently a seller on eBay sold this model and was reported to SOSFakeFlash. The advertised size was 8GB but the real size of the flash chip was only 1GB.

Important Reading:

Report in to SOSFakeFlash if your testing confirms you have a false capacity device.

HP DANIEL m220

If you want to review all recent counterfeits found on eBay you can visit these two sites. :

The HP Brand name now joins: Kingston, Sony and Transcend in being counterfeited, for having false capacity sold by fraudsters using their brand’s name.

The FrankenFlash Project asks that everyone test any usb flash devices purchased for actual capacity against advertised capacity using the free program H2testw. If you are in doubt about whether your device is genuine or not, contact the brand name for assistance and validation. Most have been applying additional effort to assist consumers and prospective resellers. They need assistance from the public to identify those selling non genuine products. It harms their brand name, and it affects their sales.

It is a very difficult time in the nand flash chip industry – please help brand names and honest manufacturers to stay in business and keep their head above water during this turbulent economic time. Fraudsters and counterfeiters should not be tolerated – in any part of the world. Report the sources to the brand names being impacted.

Posted in Counterfeits HP | Tagged: , , , , , , | Leave a Comment »

The Orient – eBay Sellers Of Fake MP Players, Memory Cards, USB Flash Drives. Are You Not Getting What You Paid For?

Posted by flashchiptutor on July 6, 2009

Fake flash sellers on eBay are clever. The ones located in the Orient are professional, even polite. They have a long term view and have been in business for a long time on eBay – long before you bought your false capacity device!

Rarely rude, at least not at the at the start, they will apologize and do all they can to have you believe the item is defective or a mistake. Even point the finger at their wicked supplier for having deceived them to milk your tears of sympathy for all it is worth. They will plead saying their job is at stake. They will negotiate. They will bribe. They will tailor the story to your personality. It is an art form, part of doing business. You will not find the crude vulgarity displayed by North American scammers nor the obstinate short tempered nature of European fraudsters.

Many think the Oriental fake flash sellers are greedy. No they are not. They are moving product in volume. Since low capacity devices don’t sell, they simply dress them up to the capacity that will interest buyers.

The reality is, you simply pay a small premium for the value of possessing a counterfeit of false capacity. Known to victims as fake usb flash drives, fake mp players, fake memory cards Those who perform the digital alteration need to be be paid for their efforts. The data collected by the Frankenflash project supports this for items purchased in the Orient, for 16GB advertised capacity it is glaring. The true capacity of the flash chips are in line with the prices paid along with a small premium mark up added. Not what you were hoping to hear?

Consider the price you paid for your item then read:

Have a look at the average bid price a seller receives by the continent where the seller is located. Sellers in the Orient fall under “Asia”

eBaySellersByContinentPricesFakeFlashDevicesByContinent200905Data-small

The data is current up to the end of May 2009. Shipping charges are not tracked. If you read up on the cost of flash chips, now use the true capacity of your flash drive chip against the bid prices sellers in the Orient receive. What are your conclusions?

Unfortunately while fake flash eBay sellers in the Orient feel they are just “doing business” – the sad fact is, they are selling data poison. Buyers lose their files when it comes to usb flash drives and memory cards. The damage done has devastated many. For Buyers of MP Players, they receive aggravation and a loss of consumer confidence in buying ANYTHING that comes from the Orient.

You may find this article very interesting reading:

FAKE 16GB 32GB 64GB – Conversations Between A Fake Flash Seller and A Victim – The Truth About the Scam Exposed

Posted in Flash Drive Education | Tagged: , , , | Leave a Comment »

Full Report Ebay 200804 – 200905 Counterfeit And Fake Memory Cards, MP Players, Flash Memory USB Pensticks Sold On eBay By Seller To Help You Recognize The Fakes

Posted by flashchiptutor on July 5, 2009

The new edition of the master report on eBay fake flash devices sold by seller now contains 13 months of data. Presented to you by the FrankenFlashProject this new report contains 390 sellers and 1,044 models, the majority with photos used at auction. Previously this report was referred to as the fake flash sellers mug shot report.

In the early months of the battle to rid eBay of these fraudsters, there was less emphasis on documenting and preserving all the fakes investigated. At the time, SOSFakeFlash and Ebayers Against Fake Flash Devices thought through effort and arm twisting eBay would finally wake up after fives years and address the issue. They did not.

Instead, they attempted to hound and persecute those who worked inside eBay addressing the issue and promoting awareness. Many found themselves suspended or locked out, but for each fake flash angel whose wings were singed another soon stepped forward.

As SOSFakeFlash kept investigating and publishing alerts, eBay began to suspend sellers. At first you might think this is postive, but it also gives eBay the ability to immediately remove all of the sellers listings current and previous; to prevent any further negative feedback from accumulating against a seller. As a result SOSFakeFlash documents in advance to ensure evidence remains and is preserved. While this creates a lot of additional overhead and work, it is necessary so that you might have the master report.

SOSFakeFlash’s Investigative Master Report of ebay fake flash sellers. Devices sold from April 2008 to May 2009.

This file is in pdf format. 2.1 MB is size. Contains 65 pages and is in colour.

You the eBay victims, have made this report possible. By reporting to us using the report a fake tab and by fake flash angel cells sending their contributions, together you build this list! It is something no one can deny. It also means people who have said there is a problem on eBay all these years were not making it up. It is real. Of course eBay already knows this, they just do not want the global public to find out. Get your report and review it for yourselves. What are your conclusions?

Continue to fight back. Contact fellow victims of your fake flash seller and rescue them. You will find some willing to join you if you show you are committed to having the seller REMOVED. If you look at the eBay Fake Flash Sellers List and review the current one you will see many fake flash sellers are under suspension. That is the power of YOU!

Posted in Flash Drive Education | Tagged: , , , , , , , , | 1 Comment »

getitinaflash Genuine Internet Seller Of USB Flash drives – getitinaflash.com

Posted by flashchiptutor on July 4, 2009

getitinaflash is an internet seller of genuine USB flash drives at realistic and fair prices. Based in Australia, getitinaflash does more than offer real usb flash drives for sale!

This seller stands out with an additional service – requests to download certain kinds of software (provided it is legal) and load onto the memory stick for you. If you have a low internet bandwidth or quota per month this is fabulous! A linux dvd distro could use up a person’s monthly quota and incur additional service charges. In Australia, many internet providers charge based on how much a person downloads!

You can buy blank (unloaded) usb flash drives or loaded ones, If you are a linux fan you can also get “persistent” Linux Live Boot Drives too. Also offered are DVD downloads.

John’s usb flash drives are high speed, reliable and have their capacity verified. You don’t have to be in Australia to order from getitinaflash, you can be anywhere in the world .

If you are looking for an honest internet seller who sells true capacity at fair prices “get it in a flash!” is an internet seller SOSFakeFlash recommends.

http://www.getitinaflash.com/

The FrankenFlash Project receives no referral fees and does not accept donations from internet Sellers. If a seller is nominated, it is by the sellers own merit. This service of nominating true internet sellers is provided at the request of fake flash victims desperate to find genuine sellers for true advertised capacity flash devices

John at getitinaflash has also written up additional information on fake usb flash drives you might like to read: http://www.getitinaflash.com/is-it-fake.php We never asked for anything from a seller, but getitinaflash is very serious about selling true capacity and does appreciate the damage fake flash sellers do to buyers.

If you would like to learn more about what a persistent Linux Live Boot Drive boot drive is please visit: http://www.pendrivelinux.com/ .

Some people with older machines do not have an option to change the bios to boot from a usb drive. They are limited to choosing the boot order with Floppy,CD or Hard disk order. getitinaflash can provide a CD that can be used in combination with the usb drive for computers (PC’s and Laptop’s) unable to boot to it directly (usb flash drive). This is a difficult challenge for many, but this seller has take the time and pain out of making it work for older machines.

Read the rest of this entry »

Posted in Flash Drive Education | Tagged: , , , | Leave a Comment »

FAKE 16GB 32GB 64GB – Conversations Between A Fake Flash Seller and A Victim – The Truth About the Scam Exposed

Posted by flashchiptutor on July 3, 2009

Why are fake usb pen sticks, MP players and memory cards sold on eBay? The false capacity ranging from 2GB 4GB 8GB 16GB 32GB 60GB 64GB 120GB 240GB 260GB 360GB to 500GB sizes.

One size is advertised but the true size is much smaller! You buy a 16GB MP player but only get 2GB or 4GB of storage. You buy a 16GB usb flash drive and get 1GB or 2GB of storage, maybe 4GB if you are lucky. You buy a 16GB memory card and only get 2GB or 4GB. When it comes to usb flash drives and memory cards, the digital alteration of the controller flash chip is deadly – you lose your data! Do the ebay sellers know what they are doing? Is there a reason?

Recently SOSFakeFlash asked for stories, experiences. We received one, an explicit conversation between a fake flash seller and a buyer victim. It dates to the summer of 2008 and nothing since has changed. It is published exactly as received. It might be long but if you want answers start reading!

Presented by Dave:

Hi,

My names Dave and I only recently came across your site – I think it’s great and these people need to be stopped. A long while ago I had a problem with a cheap MP4 player and began talking to the seller on Skype, the conversation became very interesting! I’ll let you read!! :

I will say that it is very long, so you don’t have to read all of it, but if you have the time, you can. If not the middle bit is interesing. I might have gotten a bit harsh at times, but they were harsh to me in first place!

[23/06/2008 01:10:44] luckytrade says: hi, nice to meet you
[24/06/2008 16:47:21] davidharryprosser says: hi!
[24/06/2008 16:47:40] davidharryprosser says: id this lucktrade88?
[24/06/2008 16:48:44] davidharryprosser says: hello?
[24/06/2008 16:49:10] davidharryprosser says: are you there?
[24/06/2008 16:50:52] davidharryprosser says: hi?
[24/06/2008 16:52:09] luckytrade says: hi
[24/06/2008 16:52:16] luckytrade says: sorry for my late
[24/06/2008 16:52:19] davidharryprosser says: ok
[24/06/2008 16:52:25] davidharryprosser says: what is your ebay name?
[24/06/2008 16:52:34] luckytrade says: fantasticbid008
[24/06/2008 16:52:41] davidharryprosser says: ok
[24/06/2008 16:52:55] davidharryprosser says: i am having a little problem with an mp4 player
[24/06/2008 16:53:23] luckytrade says: what is the problem?
[24/06/2008 16:53:47] davidharryprosser says: when i play some videos and some songs it says “format error”
[24/06/2008 16:54:01] davidharryprosser says: i have checked and all my videos are AMV and the songs are MP3
[24/06/2008 16:54:02] luckytrade says: it supports the AVI format
[24/06/2008 16:54:12] davidharryprosser says: you dont need to convert?
[24/06/2008 16:54:19] davidharryprosser says: i can just put on avi?
[24/06/2008 16:54:29] luckytrade says: oh, may i ask which is your mp3? is the touch screen?
[24/06/2008 16:54:34] davidharryprosser says: no
[24/06/2008 16:54:37] davidharryprosser says: the chocolate
[24/06/2008 16:55:23] davidharryprosser says: i am just a little worried as i have found websites that say some companies are hacking their mp4 players to look like they are larger capacity than they really are
[24/06/2008 16:55:47] luckytrade says: dont worry about this,
[24/06/2008 16:56:09] luckytrade says: it that is the chocolate, then it supports the AMV format
[24/06/2008 16:56:15] davidharryprosser says: ok
[24/06/2008 16:56:22] luckytrade says: and it will need you to use the converter in the disc
[24/06/2008 16:56:32] luckytrade says: if you didnt find it,i will send you one
[24/06/2008 16:56:50] davidharryprosser says: i have done than and all files are amv but it says format error sometimes!
[24/06/2008 16:57:26] luckytrade says: we suggest you to use the Converter in the disc
[24/06/2008 16:57:34] davidharryprosser says: i have
[24/06/2008 16:57:47] luckytrade says: or this is the link for you to get the converter:http://www.tinydeal.com/techsupport/AMV4.05.zip
[24/06/2008 16:58:02] davidharryprosser says: i have used the converter already
[24/06/2008 16:58:43] luckytrade says: so it still doesnt work??
[24/06/2008 16:58:49] davidharryprosser says: no
[24/06/2008 16:58:53] davidharryprosser says: it still doesnt work
[24/06/2008 16:59:03] davidharryprosser says: it is only on some of the videos and some of the songs
[24/06/2008 16:59:09] davidharryprosser says: it seems to be very random
[24/06/2008 16:59:34] luckytrade says: do you mean that some video can work?
[24/06/2008 16:59:40] davidharryprosser says: yes
[24/06/2008 16:59:45] davidharryprosser says: and so can some songs
[24/06/2008 16:59:54] luckytrade says: i see
[24/06/2008 16:59:56] davidharryprosser says: i have 2.6GB of data on it
[24/06/2008 17:00:23] luckytrade says: so i think that must be faulty,what about i replace you another one?
[24/06/2008 17:01:23] davidharryprosser says: that it ok
[24/06/2008 17:01:36] davidharryprosser says: are you definately sure it will work and be able to hold a full 4GB???
[24/06/2008 17:02:18] luckytrade says: sure, let me know your item number
[24/06/2008 17:02:43] davidharryprosser says: of the one i bought?
[24/06/2008 17:03:08] luckytrade says: yes, but i would like you to ship it back first
[24/06/2008 17:03:10] luckytrade says: ok??
[24/06/2008 17:03:41] luckytrade says: and then let me know the parcel number or tracking number,once i get this, i will ship you another one asap, what do you think??
[24/06/2008 17:04:00] davidharryprosser says: will i have to pay for postage?
[24/06/2008 17:04:24] luckytrade says: better
[24/06/2008 17:04:40] davidharryprosser says: ?? what do you mean better?
[24/06/2008 17:04:58] luckytrade says: if you can pay for it back,then it is better
[24/06/2008 17:05:13] luckytrade says: you know i will reship you another one for free of charge
[24/06/2008 17:05:57] davidharryprosser says: can you possibly pay me for the postage back?
[24/06/2008 17:06:37] luckytrade says: if i can, i will. but our principle is buyer to pay for it back
[24/06/2008 17:07:07] luckytrade says: seller reship it at his own
[24/06/2008 17:07:30] davidharryprosser says: but it is not my problem it is not working
[24/06/2008 17:08:48] luckytrade says: what about i share it with you?
[24/06/2008 17:09:03] davidharryprosser says: ok im not sure how much it is
[24/06/2008 17:09:36] davidharryprosser says: and i would just like to say thankyou for shipping the other items i bought so quickly that is good service, are there many people employed by your company?
[24/06/2008 17:10:03] luckytrade says: so i hope you can show me the receipt for it back, so that i can pay the half postage for you, ok?
[24/06/2008 17:10:29] davidharryprosser says: i will try to find it now
[24/06/2008 17:11:14] luckytrade says: thanks.i have to go now, if any news,please just leave me message, ok??
[24/06/2008 17:11:52] davidharryprosser says: ok
[24/06/2008 17:12:09] luckytrade says: thanks~~~ 😀
[26/06/2008 17:53:48] davidharryprosser says: i have just sent you an email do you want to read it first or shall i tell you what i wrote now?
[26/06/2008 17:54:50] luckytrade says: let me know what’s up
[26/06/2008 17:55:02] davidharryprosser says: now?
[26/06/2008 17:55:06] luckytrade says: yes
[26/06/2008 17:55:09] davidharryprosser says: ok
[26/06/2008 17:55:34] davidharryprosser says: well i am very sad to hear about the different capacity and that it can only hold 2gb. Why was it advertised as 4gb?!
[26/06/2008 17:56:16] luckytrade says: sorry about this, if you need a real 4gb item, i can replace you one
[26/06/2008 17:56:32] davidharryprosser says: how can i be sure that it will really be 4gb?
[26/06/2008 17:57:22] luckytrade says: i promise, i dont want a negative feedback as a seller, you know,right??
[26/06/2008 17:57:36] luckytrade says: so, dont worry about this, i will replace you a real one
[26/06/2008 17:57:43] davidharryprosser says: ok
[26/06/2008 17:58:22] davidharryprosser says: i am also concerned as i have bought several other items from you, including three 4GB touch screen media players. Are these also just 2GB???
[26/06/2008 17:58:56] luckytrade says: no. the touch screen is the real item
[26/06/2008 17:59:01] luckytrade says: dont worry
[26/06/2008 17:59:16] luckytrade says: the memory is true

THEN THE TRUTH COMES OUT….

[26/06/2008 18:00:12] davidharryprosser says: thankyou for telling me this, but why were some of your items advertised as 4gb when they are realy 2gb. Why did you lie?
[26/06/2008 18:00:38] luckytrade says: if you were here, you will know why i do this
[26/06/2008 18:01:14] luckytrade says: that is because if i made it a real item, then i will lose money on every transaction
[26/06/2008 18:01:27] luckytrade says: so as a seller,may i ask you some understanding?
[26/06/2008 18:04:59] luckytrade says: ????
[26/06/2008 18:05:57] luckytrade says: so,may i ask you to send that one back to me so that i can replace you a real one??
[26/06/2008 18:25:47] davidharryprosser says: i was just away i am back now
[26/06/2008 18:26:23] davidharryprosser says: ok i understand why you advertise your items different but don’t you think it is unfair for your customers?
[26/06/2008 18:27:35] luckytrade says: yes,i know, but sorry,i have no choice, just like you,if my customers find this problem,then i will be honest to them, i will replace them a true one
[26/06/2008 18:27:50] davidharryprosser says: ok ok thankyou for saying this
[26/06/2008 18:27:52] luckytrade says: really feel shame about this, so i promise will replace them a real one
[26/06/2008 18:28:26] davidharryprosser says: and the real one will have 4gb?@
[26/06/2008 18:28:46] luckytrade says: yes
[26/06/2008 18:28:52] davidharryprosser says: ok

AND THE REST OF THE CONVERSATION…

[26/06/2008 18:29:40] luckytrade says: so may i ask you to send that one back?
[26/06/2008 18:29:49] davidharryprosser says: ok i think i will
[26/06/2008 18:29:59] davidharryprosser says: what about the slim 4gb one i bought
[26/06/2008 18:30:10] davidharryprosser says: this is the link: http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&rd=1&item=110262583843&ssPageName=STRK:MEWN:IT&ih=001
[26/06/2008 18:30:28] davidharryprosser says: is it also only 2gb instead of 4gb
[26/06/2008 18:30:40] luckytrade says: well, if it works properly,then i think the best idea is to do the partial refund, what do you think??
[26/06/2008 18:31:03] luckytrade says: it is really happy to talk with you, because you understand me, really appreciated
[26/06/2008 18:31:47] davidharryprosser says: i have not tried the slim one to see if it works yet, but i am asking for your honesty. Is it really 4gb or is it 2gb?
[26/06/2008 18:32:49] luckytrade says: not a real one, just the touch screen is the real one
[26/06/2008 18:33:41] davidharryprosser says: ok
[26/06/2008 18:34:02] davidharryprosser says: also i am sad to say the the touch screen i bought did not come with a manual or software CD like the other items
[26/06/2008 18:34:10] davidharryprosser says: is it supposed to come with a manual and cd?
[26/06/2008 18:34:46] luckytrade says: sure
[26/06/2008 18:35:04] davidharryprosser says: so
[26/06/2008 18:35:17] davidharryprosser says: can you send a manual?
[26/06/2008 18:36:12] fantasticbid008 says: it will be sent with the item together
[26/06/2008 18:36:23] fantasticbid008 says: do you need an extra manual??
[26/06/2008 18:36:43] davidharryprosser says: yes because the touch screen did not come with a manual and cd
[26/06/2008 18:36:57] davidharryprosser says: so when i send back mine, can you send me an extra manual
[26/06/2008 18:37:46] fantasticbid008 says: well, that is fine, i will send them to you with the real one, but may i ask you to send me an email tomorrow?? let me know this situation so that i can arrange the right thing asap
[26/06/2008 18:39:44] davidharryprosser says: so i will send back the 2 chocolates that i have and the slim one, and you promise you will send me these three items with the real memory and an extra manual.
[26/06/2008 18:40:20] fantasticbid008 says: ok, you pay for them back, and then i pay for them come, ok?
[26/06/2008 18:41:58] fantasticbid008 says: and, can we do the business out of ebay?? because you know the ebay fees is really high, if we can do business out of ebay,then i think it is better, you can pay directly by paypal, what do you think??
[26/06/2008 18:42:13] fantasticbid008 says: i will give you a best price for what you want,ok?
[26/06/2008 18:42:41] davidharryprosser says: ok i am more happy now! 😀
[26/06/2008 18:43:25] davidharryprosser says: what about if i need to buy more items from you, how will i know that they will have real memory and not fake.
[26/06/2008 18:44:07] fantasticbid008 says: well, if you need the real memory,then the price will be a little higher than the fake one, i hope you can accept this,right??
[26/06/2008 18:44:49] fantasticbid008 says: and i want to know if you want the items from me, which do you want? the fake one or real one??
[26/06/2008 18:46:13] davidharryprosser says: well the price i paid on the items i bought must have been over-priced already, so why should i have to pay more. Also, i know that you buy them in for your company at a very small price, so i think that i should not have to pay more
[26/06/2008 18:46:19] davidharryprosser says: and yes i do want the real ones!
[26/06/2008 18:46:50] fantasticbid008 says: so do you mean you dont want to pay for them back??
[26/06/2008 18:47:38] davidharryprosser says: i would prefer not to. and i don’t think it is right that i have to pay more to get the real memory.
[26/06/2008 18:48:14] fantasticbid008 says: but it is very cleared that buyer have to pay all freight if it needs to send it back in the description
[26/06/2008 18:48:49] fantasticbid008 says: and you know, i am honest, i think you pay some postage for them back, but you still can get the real items for little money, you profit
[26/06/2008 18:49:59] fantasticbid008 says: and i just want that we can do business together in the near future, i am credit
[26/06/2008 18:50:09] davidharryprosser says: ok i will pay for the postage to send back to you
[26/06/2008 18:50:10] fantasticbid008 says: you win, then i win
[26/06/2008 18:50:37] davidharryprosser says: but can we do future business out of ebay to avoid high fees?
[26/06/2008 18:50:47] davidharryprosser says: and i can talk to you on here or email about future order
[26/06/2008 18:51:17] fantasticbid008 says: please talk to me here, it is more convinence, if i am not here, just leave me message here, ok??
[26/06/2008 18:51:25] fantasticbid008 says: i think it is better than the email
[26/06/2008 18:52:15] fantasticbid008 says: we recommend the business out of ebay, it is good for you and me, i think
[26/06/2008 18:52:20] davidharryprosser says: ok i am MUCH more happy doing business on here as i know you are there
[26/06/2008 18:52:56] davidharryprosser says: as long as you PROMISE to supply me with real goods with real memory, and not fakes, or i will leave you with negative feedback on the items i bought off you on ebay
[26/06/2008 18:53:33] fantasticbid008 says: right, i can promise, but for the future business, i hope we can deal out of ebay, ok??
[26/06/2008 18:53:56] fantasticbid008 says: and i have to tell you that the price of the real item must be a littler higher than the fake
[26/06/2008 18:54:00] fantasticbid008 says: is this ok??
[26/06/2008 18:54:07] davidharryprosser says: how much higher
[26/06/2008 18:54:14] davidharryprosser says: your company gets them very cheap
[26/06/2008 18:54:39] fantasticbid008 says: you can see the quality is excellent
[26/06/2008 18:54:47] davidharryprosser says: is £22 free postage on the 4gb touch screen ok??
[26/06/2008 18:55:09] fantasticbid008 says: the price depends on how large of your order one time
[26/06/2008 18:55:49] davidharryprosser says: ok
[26/06/2008 18:55:56] fantasticbid008 says: so you also is a seller,right??
[26/06/2008 18:56:00] davidharryprosser says: yes
[26/06/2008 18:56:07] davidharryprosser says: i sell this item to people in the UK
[26/06/2008 18:56:15] fantasticbid008 says: sorry for my english~~ (blush)
[26/06/2008 18:56:19] davidharryprosser says: its ok
[26/06/2008 18:56:31] davidharryprosser says: do you use a translator or do you speak englush yourself>?
[26/06/2008 18:56:41] fantasticbid008 says: i speak
[26/06/2008 18:56:46] davidharryprosser says: ok
[26/06/2008 18:57:22] davidharryprosser says: also, your touch screen item listing on ebay says “USB 2.0 high speed”, yet when i transfer data to it, it is USB 1.1 speed
[26/06/2008 18:57:55] fantasticbid008 says: is it?? well, i will ask my partner to check it again
[26/06/2008 18:58:05] fantasticbid008 says: thanks for telling me this, it values
[26/06/2008 18:58:29] fantasticbid008 says: so, how many items you will order one time??
[26/06/2008 18:58:43] fantasticbid008 says: do you always buy goods from China?
[26/06/2008 18:59:16] davidharryprosser says: as i am still a small business that is growing, i make orders of 2 to 5 items at a time, but in the future, i may take orders of 10 to 20 items a time
[26/06/2008 19:00:33] fantasticbid008 says: fine, i am happy to supply what you want
[26/06/2008 19:01:20] fantasticbid008 says: so if you need more next time,just tell me here, we discuss the price, then pay it
[26/06/2008 19:01:23] fantasticbid008 says: ok??
[26/06/2008 19:01:34] fantasticbid008 says: this way can save your time and money,right??
[26/06/2008 19:01:52] davidharryprosser says: yes
[26/06/2008 19:02:12] fantasticbid008 says: and also mine 😀
[26/06/2008 19:02:32] davidharryprosser says: but would £40 be ok for two of the real 4gb touch screens, just so i know
[26/06/2008 19:02:48] fantasticbid008 says: no
[26/06/2008 19:03:05] fantasticbid008 says: the touch screen is a little expensive
[26/06/2008 19:03:31] fantasticbid008 says: i need at least £44.5 for two
[26/06/2008 19:05:00] davidharryprosser says: ok how about £45 postage included, like the ebay items
[26/06/2008 19:05:48] fantasticbid008 says: well, can you pay the paypal transaction fees?? that is 3.5%
[26/06/2008 19:06:04] fantasticbid008 says: most of my customers can do this for me
[26/06/2008 19:06:36] davidharryprosser says: so that equals 46.58 for two of the touch screens, postage inlcuded
[26/06/2008 19:07:10] fantasticbid008 says: right
[26/06/2008 19:07:17] davidharryprosser says: that is good!
[26/06/2008 19:07:44] davidharryprosser says: so may i ask, do you have different items in stock, one stock of fake memory, and one of real?
[26/06/2008 19:08:09] fantasticbid008 says: yes
[26/06/2008 19:08:17] davidharryprosser says: ok
[26/06/2008 19:08:34] fantasticbid008 says: so if you place your order, you need the real one,right??
[26/06/2008 19:08:45] davidharryprosser says: yes, that is for sure
[26/06/2008 19:09:03] davidharryprosser says: if i dont recieve the real memory, i will not be very happy at all, and will not buy off you
[26/06/2008 19:09:13] davidharryprosser says: so you need to send the real memory
[26/06/2008 19:09:34] fantasticbid008 says: i understand, dont worry about this, i dont want to loss you this customer
[26/06/2008 19:10:20] fantasticbid008 says: so how many do you want now??
[26/06/2008 19:11:03] fantasticbid008 says: i think there is a large market in your country
[26/06/2008 19:11:12] davidharryprosser says: hang on can i come back in a minute? i need to check stock
[26/06/2008 19:11:25] fantasticbid008 says: fine, i will wait
[26/06/2008 19:11:29] davidharryprosser says: thanks
[26/06/2008 19:11:38] fantasticbid008 says: 😉
[26/06/2008 19:13:12] davidharryprosser says: ok stock is ok for today, but i need to replace the fake items
[26/06/2008 19:13:55] davidharryprosser says: to make sure that you will send the real ones, and not just keep the ones i send back, could you possibly send the items to me first or do i have to send them to you first>?
[26/06/2008 19:14:42] fantasticbid008 says: sorry, i am afraid that you have to send them back first,this is our company’s principle
[26/06/2008 19:14:58] davidharryprosser says: ok
[26/06/2008 19:15:00] fantasticbid008 says: once you show me the receipt of posting,then i will send them to you immediatelyt
[26/06/2008 19:15:10] davidharryprosser says: ok that is good
[26/06/2008 19:15:51] fantasticbid008 says: so,may i ask you to send me a message to my email address?? so that i can solve this problem for you asap
[26/06/2008 19:16:18] fantasticbid008 says: but it is ok, after you ship them back, just let me know
[26/06/2008 19:16:27] fantasticbid008 says: show me the receipt
[26/06/2008 19:18:58] davidharryprosser says: what do you mean receipt?
[26/06/2008 19:19:48] fantasticbid008 says: the receipt of posting
[26/06/2008 19:20:15] davidharryprosser says: do you mean the label on the envelope?
[26/06/2008 19:20:37] fantasticbid008 says: no, after you send them back, you will get a proof from post, that is it
[26/06/2008 19:20:47] davidharryprosser says: ok
[26/06/2008 19:20:59] fantasticbid008 says: or give me the tracking number also is ok
[26/06/2008 19:22:09] fantasticbid008 says: well, i have to go now, if anything more, please leave me message here, i will reply you on time
[26/06/2008 19:23:22] davidharryprosser says: ok i can tell you also that i have the touch screen infront of me, and it is occasionaly saying format error….
[26/06/2008 19:23:50] fantasticbid008 says: the music or video??
[26/06/2008 19:24:00] davidharryprosser says: music
[26/06/2008 19:24:27] fantasticbid008 says: well, try the reset button
[26/06/2008 19:24:54] fantasticbid008 says: delete that song
[26/06/2008 19:25:03] davidharryprosser says: why delete?
[26/06/2008 19:25:13] fantasticbid008 says: keep every song is the mp3 format
[26/06/2008 19:25:24] fantasticbid008 says: because that one couldnt play in the mp4
[26/06/2008 19:25:54] fantasticbid008 says: so delete it, and download another one in it
[26/06/2008 19:26:52] davidharryprosser says: ok ill try
[26/06/2008 19:27:03] davidharryprosser says: do you know what time you will next be on skype?
[26/06/2008 19:27:03] fantasticbid008 says: 😀 see you
[26/06/2008 19:27:33] fantasticbid008 says: i will here in your morning and after
[26/06/2008 19:27:48] davidharryprosser says: what time is that?
[26/06/2008 19:28:08] fantasticbid008 says: now it is 2.30a.m here
[26/06/2008 19:28:18] fantasticbid008 says: i have to sleep now
[26/06/2008 19:28:23] davidharryprosser says: what time will you be on skype?
[26/06/2008 19:28:58] fantasticbid008 says: i think it is the morning in your country when i am here
[26/06/2008 19:29:30] fantasticbid008 says: that is 10 a.m here when i am on skype
[26/06/2008 19:29:36] davidharryprosser says: ok thankyou
[26/06/2008 19:30:00] davidharryprosser says: also i will let you know that the touch screen cannot play .WAV files it says format error
[26/06/2008 19:30:15] davidharryprosser says: we will have to talk later but i keep findnig these little problems
[26/06/2008 19:30:50] fantasticbid008 says: thanks, i will tell this to my technian
[26/06/2008 19:31:20] davidharryprosser says: also i am confused as to what to do with the CD, as there are lots of folders and files i dont know what to do!
[26/06/2008 19:31:36] davidharryprosser says: but thanks for talking now we will talk soon! bye! get some sleep 😛
[26/06/2008 19:32:03] fantasticbid008 says: 😀 (wave)
[26/06/2008 19:38:11] davidharryprosser says: when you said 10am
[26/06/2008 19:38:26] davidharryprosser says: did you mean 10am england time or 10am china time?
[26/06/2008 19:39:04] fantasticbid008 says: china time,is this ok??
[26/06/2008 19:39:48] davidharryprosser says: yep thats fine, it is 3AM in england when its 10am in china, i just worked it out
[26/06/2008 19:40:30] fantasticbid008 says: woo~~what about we fix another time?? 15.30 pm in china
[26/06/2008 19:40:33] fantasticbid008 says: ok?
[26/06/2008 19:41:06] davidharryprosser says: sorry i cant do then
[26/06/2008 19:41:28] fantasticbid008 says: so let me know which time is ok for you
[26/06/2008 19:41:41] davidharryprosser says: on week days i can do anytime after 10pm china time
[26/06/2008 19:42:22] davidharryprosser says: and on saturdays anytime after 5pm china time
[26/06/2008 19:42:39] davidharryprosser says: so i can mainly do after 10pm china time – is that ok?
[26/06/2008 19:42:51] fantasticbid008 says: that is fine
[26/06/2008 19:42:58] fantasticbid008 says: i will be here after 10pm
[26/06/2008 19:43:06] davidharryprosser says: ok
[26/06/2008 19:43:25] davidharryprosser says: thankyou and goodbye- please sort out the .WAV and usb1.1 issues!
[26/06/2008 19:43:40] fantasticbid008 says: (handshake) (wave)
[26/06/2008 19:43:59] davidharryprosser says: (wave)
[26/06/2008 19:44:06] davidharryprosser says: (y)
[26/06/2008 19:44:26] fantasticbid008 says: (y)
[26/06/2008 19:44:40] davidharryprosser says: and also what files to use on the CD
[26/06/2008 19:47:18] davidharryprosser says: sorry to keep saying
[26/06/2008 19:47:27] davidharryprosser says: but do you sell item like this? http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&rd=1&item=260252154213&ssPageName=STRK:MEWN:IT&ih=016
[26/06/2008 19:49:03] fantasticbid008 says: sure, we have this kind of item
[26/06/2008 19:49:45] fantasticbid008 says: but if you need, you have to order at least 10 to 15 pcs at one time
[26/06/2008 19:49:56] davidharryprosser says: that is a lot! but i will consider
[26/06/2008 19:50:12] davidharryprosser says: ok you should go now or i will keep asking questions!
😀
[26/06/2008 19:50:25] fantasticbid008 says: this is the smallest amount my customers place their order
[26/06/2008 19:50:30] davidharryprosser says: ok
[26/06/2008 19:50:51] fantasticbid008 says: you are questionnair
[26/06/2008 19:51:02] fantasticbid008 says: but it is ok, i am happy to answer you
[26/06/2008 19:51:49] davidharryprosser says: ok
[26/06/2008 20:03:02] davidharryprosser says: are you still there?
[26/06/2008 20:04:49] davidharryprosser says: ???hello
[26/06/2008 20:06:47] davidharryprosser says: are you there?
[26/06/2008 21:30:17] davidharryprosser says: hello?
[27/06/2008 11:40:44] davidharryprosser says: hi
[27/06/2008 11:41:06] davidharryprosser says: are you there today?
[27/06/2008 11:43:53] davidharryprosser says: i need to talk to you some time i have a new plan
[27/06/2008 14:07:46] davidharryprosser says: hello
[27/06/2008 14:10:24] davidharryprosser says: you are there?
[27/06/2008 14:17:32] fantasticbid008 says: yes
[27/06/2008 14:17:41] fantasticbid008 says: hi,my friend, i am here now
[27/06/2008 14:17:50] davidharryprosser says: did you get my email?
[27/06/2008 14:17:58] fantasticbid008 says: not yet
[27/06/2008 14:18:04] fantasticbid008 says: what is your new plan??
[27/06/2008 14:18:07] davidharryprosser says: ok
[27/06/2008 14:19:07] davidharryprosser says: i said that you should send me the replacement products before i send mine back, so i know you won’t keep them. If you do not want to do this i can simply report ou to ebay for selling faulty items
[27/06/2008 14:19:24] davidharryprosser says: if you send me good real replacements, i wont need to report you
[27/06/2008 14:19:31] davidharryprosser says: i hope you understand
[27/06/2008 14:19:44] fantasticbid008 says: but last time you agree to send them back first!!
[27/06/2008 14:19:49] fantasticbid008 says: why now??
[27/06/2008 14:19:53] davidharryprosser says: i did not agree
[27/06/2008 14:20:09] davidharryprosser says: i said maybe because i was unsure
[27/06/2008 14:20:48] davidharryprosser says: i am sorry for the inconvenience, but it is actually your fault, so can you send them?

THE FINALÉ!

[27/06/2008 14:21:15] fantasticbid008 says: oh~~~GOD!! i am not really happy
[27/06/2008 14:21:53] fantasticbid008 says: i am an seller on ebay, why i should keep your items and get some negative feedback from ??
[27/06/2008 14:22:01] fantasticbid008 says: you?
[27/06/2008 14:22:08] fantasticbid008 says: it is not deserve
[27/06/2008 14:22:41] fantasticbid008 says: and you know,our transaction is based on the trust!!
[27/06/2008 14:22:55] davidharryprosser says: i know! but you have sold faulty goods
[27/06/2008 14:23:04] fantasticbid008 says: if you dont trust me, then you shouldnt buy anything from ebay!!
[27/06/2008 14:23:09] davidharryprosser says: you have to trust me that if you send the real goods first, then i will send back mine
[27/06/2008 14:23:37] fantasticbid008 says: but the principle is that you shoule send them back first!!! do you understand???
[27/06/2008 14:24:17] fantasticbid008 says: because i couldnt get any help from ebay for our transaction, but you can, you can report me, give me negative feedback!!!
[27/06/2008 14:24:22] fantasticbid008 says: but i couldnt~~
[27/06/2008 14:24:42] fantasticbid008 says: so will need you to send them back first, i wont cheated you, i am honest!!!
[27/06/2008 14:25:05] fantasticbid008 says: if i would like to lie to you, then i wont change them for you, do you understand??
[27/06/2008 14:25:20] fantasticbid008 says: at least i wont tell you that is a fake item
[27/06/2008 14:26:00] fantasticbid008 says: 😦
[27/06/2008 14:26:11] davidharryprosser says: i appreciate your situation
[27/06/2008 14:26:26] davidharryprosser says: but you just said “i am honest!!”, yet you sell fake goods…
[27/06/2008 14:26:46] fantasticbid008 says: well,i have no choice
[27/06/2008 14:26:52] fantasticbid008 says: if you were me, what will you do??
[27/06/2008 14:27:16] davidharryprosser says: well for to start i would not sell fake goods
[27/06/2008 14:27:46] fantasticbid008 says: if you were me,then you wont earn any money from these transaction
[27/06/2008 14:27:49] fantasticbid008 says: i am sure
[27/06/2008 14:27:58] davidharryprosser says: let me ask you this
[27/06/2008 14:28:14] davidharryprosser says: how much do you make these devices for, or how much do you buy them in for?
[27/06/2008 14:28:30] fantasticbid008 says: this is our secret
[27/06/2008 14:28:43] davidharryprosser says: well then i cannot tell if you can make money
[27/06/2008 14:28:53] fantasticbid008 says: but if i can earn any money from the real items, then i wont do this any more
[27/06/2008 14:28:57] fantasticbid008 says: i promise
[27/06/2008 14:29:20] davidharryprosser says: i think it would be a good idea for you to sell the real items
[27/06/2008 14:29:22] davidharryprosser says: but for now
[27/06/2008 14:29:35] fantasticbid008 says: this is not my will, i can change nothing
[27/06/2008 14:30:04] davidharryprosser says: do you not own the company?
[27/06/2008 14:30:27] fantasticbid008 says: ok, sure, i own the company, but i mean the market, the selling market!
[27/06/2008 14:30:31] fantasticbid008 says: not just one company
[27/06/2008 14:30:45] davidharryprosser says: how many companies do you own?!
[27/06/2008 14:31:04] fantasticbid008 says: dont out of our point
[27/06/2008 14:31:15] davidharryprosser says: ok
[27/06/2008 14:31:46] davidharryprosser says: you must understand i am not happy – how would you feel if you bought one that had fake memory!
[27/06/2008 14:32:14] fantasticbid008 says: well, i promise i will exchange them for you, what do you want else??
[27/06/2008 14:32:39] davidharryprosser says: can you send the items first, that is what i am honestly asking
[27/06/2008 14:33:22] fantasticbid008 says: you kick me a hard ball!! i know i can do that for you, but i dont want this exception
[27/06/2008 14:33:43] fantasticbid008 says: all of my customers have to send them back frist, then we replace for them
[27/06/2008 14:33:48] fantasticbid008 says: why you??
[27/06/2008 14:34:13] davidharryprosser says: because i dont know if i can be sure that the replacement iems will be real
[27/06/2008 14:34:33] davidharryprosser says: anyway, nobody else needs to know about this exception
[27/06/2008 14:34:52] fantasticbid008 says: do you think i will send you the fake again, and then get several negative feedback from you??
[27/06/2008 14:35:18] fantasticbid008 says: and get a report letter from ebay??
[27/06/2008 14:35:49] fantasticbid008 says: do you think it value?? i am not a stupid seller~~
[27/06/2008 14:36:34] fantasticbid008 says: i just dont understand why you couldnt trust me!! that is really unbelievable!!!
[27/06/2008 14:36:59] davidharryprosser says: i may trust you, i just find it difficult as you lied in the first place
[27/06/2008 14:37:12] fantasticbid008 says: once you decied to buy from me, you have to trust me first, do you understand this??
[27/06/2008 14:37:44] fantasticbid008 says: to be honest, as we discuss last time, i really trust you, but now, i afraid not really
[27/06/2008 14:40:15] davidharryprosser says: i will trust from you and buy from you again if you send ONE, just ONE of the items to me, a real, just so i know, then i will send back others and get the real items. If you can do this, i will buy from you again and give you business, if not, ebay is told
[27/06/2008 14:41:09] fantasticbid008 says: well, thanks for trying to solve the problem
[27/06/2008 14:41:40] davidharryprosser says: what do you mean?
[27/06/2008 14:41:53] fantasticbid008 says: i agree what you said
[27/06/2008 14:42:09] fantasticbid008 says: let me know your address,i will send you a real one
[27/06/2008 14:42:11] fantasticbid008 says: asap
[27/06/2008 14:42:21] davidharryprosser says: which type of device?
[27/06/2008 14:42:33] fantasticbid008 says: depends on you, which one do you want?
[27/06/2008 14:43:17] davidharryprosser says: the chocolate is ok?
[27/06/2008 14:43:33] fantasticbid008 says: ok
[27/06/2008 14:43:47] davidharryprosser says: i give you my address now?
[27/06/2008 14:44:13] fantasticbid008 says: email me, i will arrange you one soon
[27/06/2008 14:44:25] davidharryprosser says: can i email now
[27/06/2008 14:44:43] fantasticbid008 says: ok, we will deal with it in 24 hours
[27/06/2008 14:44:59] davidharryprosser says: what shall i put in email?
[27/06/2008 14:45:45] fantasticbid008 says: just tell me that you need me to send you a real chocolate mp3 first, and then you will send that 3 back, ok??
[27/06/2008 14:48:44] davidharryprosser says: my stock man asked me if its possible to get one of the slim ones instead?
[27/06/2008 14:48:52] davidharryprosser says: i can put that in email?
[27/06/2008 14:49:01] fantasticbid008 says: that is fine
[27/06/2008 14:49:29] davidharryprosser says: i will send mine back once i receive, ok?
[27/06/2008 14:49:53] fantasticbid008 says: ok
[27/06/2008 14:50:29] davidharryprosser says: ok thanks so much for your understand
[27/06/2008 14:50:32] davidharryprosser says: i will send email
[27/06/2008 14:51:24] fantasticbid008 says: hope this wont happen anymore, it really make me upset
[27/06/2008 14:51:41] davidharryprosser says: ok i thank you for your co-operation
[27/06/2008 14:51:55] davidharryprosser says: next time, lets hope it doesnt hapen again! 😀
[27/06/2008 14:52:15] fantasticbid008 says: so what is your next order??
[27/06/2008 14:52:43] davidharryprosser says: that will come in time
[27/06/2008 14:52:58] davidharryprosser says: for the moment, my customers are waiting for your replacements
[27/06/2008 14:53:03] davidharryprosser says: im sending the email now
[27/06/2008 14:53:13] fantasticbid008 says: ok (handshake)
[27/06/2008 14:53:30] davidharryprosser says: (handshake)thanks for the business
[27/06/2008 14:53:39] davidharryprosser says: may i ask what time it is there?
[27/06/2008 14:53:53] fantasticbid008 says: it is 21.55pm
[27/06/2008 14:53:57] davidharryprosser says: ok
[27/06/2008 14:54:12] fantasticbid008 says: so what time is it in your country now?
[27/06/2008 14:54:37] davidharryprosser says: it is 14:54, so it is almost midnight there?
[27/06/2008 14:54:48] fantasticbid008 says: yes
[27/06/2008 14:55:22] fantasticbid008 says: i have to go now, if anything more, please leave me a message here
[27/06/2008 14:55:36] fantasticbid008 says: 😛
[27/06/2008 14:55:59] davidharryprosser says: ok bye
[27/06/2008 14:57:54] davidharryprosser says: why do you go early tonight
[27/06/2008 16:53:32] davidharryprosser says: i have sent you the email
[11:29:39] davidharryprosser says: did you get my email?
[11:31:11] fantasticbid008 says: yes
[11:31:36] davidharryprosser says: ok thanks
[11:32:04] davidharryprosser says: so as soon as i recieve this item and i know it is real, i will send back the other to be replaced ok?
[11:34:02] fantasticbid008 says: ok
[11:36:10] davidharryprosser says: can i just send back the item in its packaging, without accessories?
[11:37:19] fantasticbid008 says:

There we go – the whole lot! You can post it on the site if you like or do whatever, I just thought I’d send it.

Dave

The FrankenFlash Project thanks Dave for his contribution and sharing with everyone.

Comments anyone?

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PayPal Harassing eBay Members Filing Disputes Against eBay Sellers of Fake MP Players, Memory Cards, USB Flash Drives

Posted by flashchiptutor on July 2, 2009

SOSFakeFlash reports ebay members discovering mp players, memory cards or usb flash drives are fake – false capacity and file a dispute, are being harassed by PayPal. This is not new.

Over the last 15 months, SOSFakeFlash has observed PayPal use many different tactics to avoid living up to their promise of buyer protection. The latest tactic is to demand buyers submit documentation to support their claim the item is not “authentic”. What should you do?

Victims of fraudulent sellers on eBay for these devices frequently submit the output of a testing software H2testw, to support having been sold a fake capacity item. This is a usb flash drive, mp player or memory card digitally altered to report a much higher capacity than the nand storage flash chip is in size. Through software manipulation a 4GB chip can appear to be 16GB or even 500GB. For usb flash drives and memory cards this is deadly – the moment the true capacity is exceeded all files and data are lost. Only information about the file is written to a contents table and so “appear” to exist. When a person attempts to access these files, error messages result and the file can not be retrieved. This is to be expected since the files were never transferred to the device in the first place, there was no place to put them once the true capacity was exceeded. In many cases not only is the device a “fake” but also a counterfeit using famous brand names.

The latest ploy to avoid refunding frauded buyers is force buyers to have the items appraised. Oddly MP Players, usb flash drives and memory cards are not works of art, nor are they gemstones. Detection is achieved by running the software program H2testw, written specifically to test the true capacity and state of flash storage chips.

Paypal is refusing this evidence and buyers receive responses such as:

To continue with the investigation of your complaint, we must request documentation to support your claim that the item is not authentic. Please obtain a document from an unbiased, third-party, such as a dealer, appraiser, or an organization that is qualified in the area of the item in question (other than yourself), which clearly identifies the item as not authentic. The document must specifically state how the item received differs from an authentic item and must include a detailed explanation of how the person evaluating the item determined that it is not authentic. If possible, the document should include a serial number, and must be on letterhead that includes the name, address, and phone number of the business or organization so that PayPal may contact them if necessary.

The documents should be faxed to PayPal at (402) 537-5760 (please note this is a United States phone number, if you are faxing from outside the United States, you will generally need to dial 00 1 before the number). Please include a cover sheet with your fax that includes the email address registered on your PayPal account and the ID number of your claim (PP-695-063-079), so we may attach the documents to your claim as quickly as possible.

We must receive your fax by June 12, 2009 in order to proceed with the investigation of your claim. If we do not receive your fax by June 12, 2009, your claim will be canceled. We are unable to grant extensions to this time period. Please note that PayPal is unable to reimburse you for any costs or fees that may be incurred in obtaining the requested documents. Any documents you provide may also be supplied to the seller in your dispute if necessary.

Thank you for your cooperation and patience. We regret any inconvenience this request may cause.

Sincerely,
Lori
Protection Services Department
PayPal, an eBay Company

SOSFakeFlash has seen these robotic email template responses in the past.

Disputes are increasing at PayPal and they are feeling the heat.

As they do not wish to lose their fees this is the newest road block to try and get you to give up and go away.

What should you do?

1. If you paid by credit card, call your credit card to do a reversal. For many this is the fastest way to get a refund. It has a double sting. Paypal loses it’s fees, the fake flash seller also loses the money and is stuck with fees from ebay and paypal.

2. If you have a friend in the computer field who works in an IT company, get them to write you a letter with the information required above and fax it in.

3. f you have a friendly computer store, visit them and tell them your story. How you were frauded on eBay and show them the documentation that PayPal is holding your funds to ransom. Take your device along and if you have the output from H2testw show them that as well. Many local stores have been happy to write a short letter stating the item was a fake and false capacity. After all these fraudsters on eBay are damaging their local business. Many will be sympathetic realizing that you have learned a hard lesson. It is good customer relations too. Having learned your lesson, you are now likely to buy locally and stay away from any further eBay purchases or dealing with PayPal again.

4. If you have a brand name counterfeit contact the company. Call or email and present your evidence and send that in to PayPal. You can also visit a local store that sells the real items and have them state yours is definitely a counterfeit as they compare against the real items.

5. You can also try to call PayPal directly to take some sense into them. See PayPal Telephone Numbers – eBay Fake Flash USB Flash Drives, MP Players Memory Cards. SOSFakeFlash is hoping more telephone numbers and email addresses will be added as comments to that article by victims over time.

SOSFakeFlash advises victims to read PayPal How Long Do You Have To Claim For A Refund In Disputes? A Guide About PayPal From eBayer’s Experiences.

You will find a great deal of information on PayPal and PayPal behavior. SOSFakeFlash can not counsel each victim individually with Paypal issues. We would like too, but there are just too many of you! That is why we wrote so many articles and collected information to help you. You can leave information on posts and help each other with your claims by responding to each others comments.

There is one observation that we have, people who will NOT give up and who continue to fight PayPal and refuse to let the matter rest are the ones most likely to get a refund. This fraud has being going on for a long time. eBay fake flash sellers, and eBay try to hide under PayPal’s skirts. PayPal will try to ensure that you do not receive buyer protection – it means they loose money. They are in the business of making money, not loosing it.

It this bothers you or is against your principals – fight back!

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PayPal Telephone Numbers – eBay Fake Flash USB Flash Drives, MP Players Memory Cards

Posted by flashchiptutor on July 1, 2009

eBay buyers who file claims against sellers of fake usb flash memory sticks, MP Players and memory cards often find themselves drowned in email robotic responses that have the intellegence of a peanut.

This is because responses are cut from templates, no real intellgence is required. Contacting Paypal by telephone requires a person respond to you. The results can be varied but it is better than an email robot. You should explain the situation and not let the person brush you off or give you a story – demand escalation or that they contact a supervisor immediately you feel they are not helpful.

If you need to settle a claim, try to call. Use toll free numbers if you can. Eric has contributed telephone numbers he found for you to call and a link with more information.

Please use this post to leave additional telephone numbers in your country and also email addresses. Use other Paypal posts to leave comments on the status of your cases. Let’s try and build a complete reference list to assist eBay fake flash victims around the world.

Eric:

Here is a link to all sorts of PayPal phone numbers and contact information (there is more info for U.K. and Australia on the page but I just posted the North American #s):

http://www.italkcash.com/forum/e-currency-e-gold-e-bullion-paypal-epassporte-etc/2191-paypal-helpline-get-thru-paypal.html

PayPal Phone Numbers: America & Canada

1-402-935-2050 (Toll Number)
1-888-215-5506 (Toll Free Number)
1-888-221-1161 (Toll Free Number)
1-408-376-7400 (Toll Number)
1-650-864-8000 (Toll Number)
1-402-935-2284 (Toll Number — Banking and Check Issues)
1-402-935-2212 (Toll Number — ACH Processing & Check Services)
1-402-935-2255 (Toll Number — Account Review Department)
1-402-935-2257 (Toll Number — Account Review Department)
1-402-935-2223 (Toll Number — PayPal Compliance)
1-402-935-2250 (Toll Number — PayPal Compliance)
1-402-935-2000 (Toll Number — Customer Service Department)
1-402-935-2007 (Toll Number — Customer Service Department)
1-402-935-5181 (Toll Number — Debit Card Services)
1-402-935-2116 (Toll Number — Escalations Department)
1-402-935-2129 (Toll Number — Escalations Department)
1-402-935-2238 (Toll Number — Management, Escalations Department)
1-402-935-2239 (Toll Number — Fraud Prevention Department)
1-402-935-2251 (Toll Number — Manager, Resolutions Department)
1-650-251-1101 (Toll FAX Number — Never Fax w/o a Case Number!)
1-408-376-7514 (Toll FAX Number — Never Fax w/o a Case Number!)
1-402-537-5755 (Toll FAX Number — PayPal Chargeback Department)
1-402-938-2337 (Toll FAX Number — Compliance Department)
1- 303-395-2802 (Toll FAX Number — Compliance Department)

BTW the people who answered my calls at PayPal were both based in the USA … and as I mentioned they were both very polite and helpful … but of course not everyone may have had the same experience.

Additional Reading:

If you have more telephone numbers or email addresses, please leave them in comments on this post.

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