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Kingston USB Flash Drives – Detect Counterfeits And Fakes – Product Verification

Posted by flashchiptutor on March 20, 2009

Did you buy an 8GB, 16GB, 32GB, 64GB, 120GB or 128GB Kingston USB Flash drive you think is a fake or counterfeit? Countries in Asia are very vunerable to these counterfeit items, but Europe and even North America are experiencing an increase of these items circulating for sale. What does Kingston have to say? Is there a tool you can use to check quickly to determine if you have an authentic item? Yes Kingston is aware of the problem and they have set up a web page to help. Yes there is a tool. SOSFakeFlash also found technical support numbers you can call.

Here is what Kingston has to say about the issue:

Kingston has become synonymous with quality memory products worldwide. Kingston uses only the highest quality components, strict engineering expertise, 100% testing and all memory products is backed with a life-time warranty. (Please refer to http://www.kingston.com/warranty for details)

However, like other global companies with quality products, Kingston’s increasing brand recognition has not made it immune to counterfeiting. Kingston has found a number of fraudulent memory modules being represented as Kingston memory in the market.

To protect our customers’ best interests and Kingston’s image as a quality brand, we have established this website to allow you to instantly verify
whether the memory you have purchased is a genuine Kingston memory or not.

Kingston in Asia has provided a memory verification tool that you can use to determine if you bought a genuine Memory Module or Flash Memory Product

To Check Memory Verification

For Asia Technical Support Numbers Toll Free and Email Addresses.

Kingston also provides global technical support services in English.

The United States and Canada technical support service hotline please call: +1 (714) 435-2639 or toll-free telephone +1 (800) 435-0640.

European Regional Technical Support Service Line please call: +44 (0) 1932 738888 or click www.kingston.com / europe / contact.asp Service inquiries domestic telephone rates. ValueRAM product line technical support services please call: +44 (0) 1932 755 210.
Please report where you bought your counterfeit from. If you bought on eBay, don’t forget to report to SOSFakeFlash as well – Report A Fake They need your information – otherwise they can not warn people about the seller.

For an interesting story on an eBay Fake Flash Seller and his counterfeit Kingston USB Flash Drives see: honchai9974 Ebay Fake Flash Seller Alert – United Kingdom

SOSFakeFlash has also issued a very strong message in that article to both eBay and PayPal to Clean up their Act! Both have recently been sued.

Reminder eBay see: EBay Ordered to Pay $61 Million in Sale of Counterfeit Goods

Reminder PayPal: Steele Settlement Website

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18 Responses to “Kingston USB Flash Drives – Detect Counterfeits And Fakes – Product Verification”

  1. Randy said

    Comment on the Kingston Website.

    http://www.kingston.com/asia/verifyflash/

    Based on the information that it asks for can it confirm that the drive you purchased is a counterfeit? I expect it can only confirm that it is a counterfeit if the the three codes are invalid. If the counterfeiters have copied existing retail packaging then codes that you enter into this webpage will be valid codes. In this case Kingston can report that this is a valid code and it is the first time these codes have been reported to them or that the codes have been reported before – not conclusive prove of a counterfeit.

    This could be why this website is Asia only and that other manufactures have not done something simular

  2. DAN said

    I HAVE A KINGSTON 64 GB FLASH DRIVE DTA 200 WILL ONLY HOLD 4GB OF INFORMATION. I CHECKED IT IS A FAKE. HOW COULD I RE FORMAT THIS TO WORK ON MY MAC OSX LAPTOP MAC BOOK OR MY G5 MAC. CAN I USE MY DISK UTILITY IN ANY WAY TO FORMAT THIS FLASH DRIVE?
    I READ ABOUT A TOOL TO HELP FORMAT BUT WHEN I CHECKED IT ONLY WORKS ON A PC.
    WHAT OTHER THINGS SHOULD I TRY?
    THANKS
    DAN

  3. DAN said

    UPDATE WITH PAYPAL. I RECEIVED TWO EMAILS FROM PAYPAL REJECTING MY CLAIMS FOR REFUNDS ON THE TWO COUNTERFEIT FLASH DRIVES FROM CHINA.
    AFTER MANY EMAILS I CALLED PAYPAL AND GOT TO A PAYPAL SPECIALIST WHO WENT OVER ALL MY INFORMATION AND THEN GAVE ME A RETURN ON BOTH PURCHASES I MADE FROM THE CHINA SELLERS ON EBAY.
    I MUST SAY IT TAKES A PHONE CALL TO GET THINGS DONE.
    I DID NOT HAVE TO RETRUN THE ITEMS AS REQUESTED BY PAYPAL IN THERE EMAILS.
    I DID TELL THEM HERE IN FLORIDA WE ARE NOT ALLOWED TO USE THE US MAIL TO RETURN ANY COUNTERFEIT ITEMS.
    I NOW REQUEST OF THE SELLERS ON EBAY TO RESPOND TO 4 QUESTIONS ASKED AS TO PROFF THEIR FLASH DRIVES ARE NOT FAKE OR COUNTERFEIT.
    GOOD LUCK TO ALL
    DAN

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